Planes, Trains, Trucks, or Boats. We will deliver solar panels to your door in the fastest, safest, and most economical way possible.
We provide shipping and delivery services to the USA (including Alaska and Hawaii,; extra chanrges will apply). We do NOT provide shipping to South America, Europe, Africa, the Middle East, or Asia. However, we will provide delivery to your warehouse or port of preference in the contiguous 48 U.S. states.
Solar Panels Require Freight Shipping
Upon checkout, choose the Freight Shipping Required option for solar panels. Due to their size, weight, and handling requirements, most solar panels are packed on a pallet or skid and shipped via freight carrier. UPS and FedEx are not options for shipping of most solar panels. We work with most every freight carrier including Roadway, Yellow, YRC, Dependable, DHL, LaserShip, A.DuiePyle, Honolulu Freight, EconoCaribe, and others.
Flat Rate Freight Shipping: Many products, including most solar kits, have flat rate shipping based on the weight of the bundle. This flat rate shipping applies to any domestic U.S. location in the contiguous 48 states. Additional shipping charges may apply for Alaska, Hawaii, Canada, Mexico, Latin America, or South America.
Variable Rate Shipping: Upon checkout, our system will calculate estimated shipping charges for your zip code. You can choose from a variety of ground or express shipping providers including USPS, UPS, or FedEx.
Free Shipping: on select items throughout the store. If the items in your order qualify for 'Free Shipping,' your order ships FREE!
Shipping Policy - Important Shipping Information
SunWatts, Inc will arrange freight shipping with recognized freight and parcel carriers throughout the USA. The shipped materials will be packed according to published standards for freight shipping of solar panels and related equipment. SunWatts will provide carrier tracking codes and contact information as soon as they are available.
Client agrees that SunWatts will NOT be held liable for any product damage, or for expenses on replacement material of items damaged during freight shipment found at the time of delivery or thereafter.
In the event of damage, Client agrees to file damage claim(s) for reimbursement directly with the shipping carrier. SunWatts will endeavor to assist with any claims by providing original shipping information to Client.
SunWatts will make best attempts to make new orders available for same or similar items to replace damaged items.
SunWatts offers the following guidelines to Client when accepting freight delivery.
Fully inspect your order immediately upon arrival.
First, look for visible signs of rough-handling, crushed boxes or open packaging.
Write "DAMAGE" with your initials and note specific damage on the bill of lading or delivery receipt if you discover any damaged items - big or small.
Notify the driver and take photos of any damage.
If you are unable to fully inspect the items at the time of delivery, write "Subject to Inspection" near your signature.
Note the # of pallets, boxes or bundles match the Bill-of-Lading.
If an item is missing, alert the driver and note it on the paperwork before signing.
If the BOL or receipt are not properly noted at the time of delivery, SunWatts will NOT be held liable for additional expenses on replacement material.
There is limited recourse to file a claim for reimbursement with the carrier once the carrier has left.
Once you sign the delivery receipt, you are accepting responsibility for the items.
DO NOT sign the delivery receipt without noting any damage or "Subject to Inspection."
Take clear pictures of the delivery receipt and damaged items.
Contact the carrier and SunWatts within 72 hours. Send description of damage, quantity, and photos to [email protected]
Please include your order # in the email subject.